Exchanges| Refunds| Returns

  • ALL SALES ARE FINAL ONLINE & IN STORES AT ROCKSTEADY
  • Due to the nature of our product and for hygienic reasons we do not offer refunds or exchanges.
  • Please be advised that we are not responsible if you inputted the wrong address, order quantity, or color after submitting your order
  • In the event a refund is granted online it will be store credit. 
  • LP Beauty can only accept returns for our cosmetic contact lenses if they are found to be factory defect. We cannot replace the lens if you do not like the color.
  • When ordering from our online store or purchasing our products locally at Rocksteady Saipan you are confirming that you have consulted your Eye Care Specialist.
  • Defective lenses must be returned before we can exchange them and may only be exchanged for the exact same color. 
  • We will examine the lenses for any sign of usage, if there is a scratch or tear on the lens we will not replace the lens. 
  • You are responsible to inspect  the lenses prior to wearing them.
  • Shipping charges for returns of defective lenses will be carried by the customer.